![]() Attach the EVT or EVTX file to the ticket you have open with support, or to the email you are sending to us.EVTX format file (since they can be quite large) Save the resulting file (file will end in. Right-Click on the 'Application' entry, and select 'Save All Events As.'.Note On the File menu, click Closefor Access 97. Open 'Windows Logs' and find 'Application'. On the File menu, click Close and Return to Microsoft Access.Open 'Event Viewer' and find an entry named 'Windows Logs':.Inside will be one named 'Event Viewer'.) ![]() (If there is no 'Event Viewer', look for 'Diagnostics' and open it up.
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